About Us

WHY CHOOSE ARTHUR WHEELER ESTATE AGENTS?

If you are about to embark on one of the most serious decisions in your life, selling your home, buying a home or renting, the stress levels can get high!


It’s at this time you need an approachable agent who provides a personal, trustworthy, yet professional service, tailored to suit YOUR needs. The value of experience as a long established privately owned, independent Estate Agency for over 50 years for buyers, sellers, landlords and tenants in the South East Wight area cannot be under valued. We are reliably here to listen and to help you, from the start to completion.


We have ONE comprehensive office in a central Shanklin town center location… with the benefit that we DO NOT have to answer to a head office.

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Our Door Is Always Open

We offer traditional and personal estate agency services allied to modern techniques using as much of the marketing media as possible and unlike many organisations, we are happy to operate on a face to face basis with clients and customers so they can make better more informed decisions.


We deal with residential and commercial and properties across the range from the smallest studio flat to the largest properties in the South East Wight area.

“Our experience of your Agency selling our house has been wonderful.
Of all the times we have moved, this has been the most pleasant.
You are definitely on top with regards to communication, pleasantness and helpfulness”
– Mr & Mrs B

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Our Service

EXCELLENT LOCAL KNOWLEDGE

Our gimmick is – we have no gimmick. Our repeat business comes from word of mouth….The best kind of advertising!


UNRIVALLED CUSTOMER SERVICE

We pride ourselves on our communication with our vendors, landlords, purchasers and tenants and we are committed to offer assistance with the property buying or renting business wherever we can to make the experience easier for all parties concerned. We are always on hand to discuss the process and we never stop at ‘offer agreed’ stage, we see the sale through to completion, often the most challenging part of the process.

LOCAL KNOWLEDGE

FRIENDLY EXPERIENCED STAFF

Our long serving staff and experienced negotiators, who know their market, can offer advice in a realistic, professional and knowledgeable manner to provide honest recommendations.

If we don’t have the information to hand, then we can readily obtain it, as we know where to go to seek out required information or advice. Rather than spend our time pestering other estate agents’ vendor clients, we devote our time to our owners and applicants.

Marketing

PRINT

Inclusive professional photography and floor plans. Latest software suite to make sure your photographs are the best they can be. Our sales details are designed for the property in question with detailed actual information not just bare essentials. We have flexibility in presentation to suit customer’s needs.


ONLINE INTERNET ADVERTISING

With an increased number of buyers now starting their property search online, we understand the importance of ensuring maximum on line exposure. We promote properties through our main website www.arthur-wheeler.co.uk and on major property portals, such as: Rightmove, On The Market and IW County Press / Wight Agents.

PRESS

Weekly Display Advertising In The County Press


ON STREET BOARDS

Our own distinctive branded boards for our client’s property.

Fees

EXCELLENT VALUE FOR MONEY

We believe our service is excellent value for money and we include many features that other agencies charge additionally for, such as, individual sales details with many photographs, floor plans and competitively priced EPC’s.


COMPETITIVE

We also offer a transparent competitive fee structure for both selling and letting property. No Hidden Charges. No Sale No Fee. We don’t start with a fixed fee then the price rises, so there are no last minute surprises! We don’t have tie-ins with any solicitors, but we can recommend good local firms and we don’t earn fees from them for referrals. We want people to use us as their sole agent, because they want to, not because we will earn a fee.


NO UPFRONT OR INSTRUCTION FEES

When appraising properties for sale, we always give our experienced and personal opinions and we never knowingly overinflate the value to gain an instruction. We fully qualify potential purchasers prior to instructing solicitors.


ACCOMPANIED VIEWINGS

We don’t charge add-ons for extra services. Such as photos, floor plans, AND accompanied viewings


So, WHEN DO WE GET PAID?

We only get paid upon results once a vendor completes the sale on their property, whereas with companies like online agencies you pay them even if they don’t sell your property. That’s money wasted. Also there is no incentive for them to work hard to get a sale through and sort out any problems or issues because they take their money regardless of results. We only get paid on the right result.


LEGAL & FINANCIAL SERVICES

We DO NOT provide a legal or financial service as we believe our clients should have the opportunity to choose their own advisor. However we can make recommendations to experienced professionals who we would be happy to use ourselves.

The Team

IAN THOMAS

MARLA. FNAEA. MANAGING DIRECTOR

Here, at Arthur Wheeler Estate Agents we pride ourselves on being independent and experienced agents. Personally, I have been working in the Island’s property market for over 40 years, which has proven to be invaluable on numerous occasions when advising and supporting our clients. My aim is to ensure our clients get the best possible moving experience and my team and I will assist in any way possible to see all sales and lettings go through to a satisfactory conclusion for all parties involved.

ANDREW WHEELER

MNAEA. DIRECTOR

I have lived and worked all of my life on this wonderful Island. I started my estate agency career in 1985 with a local independent firm and have been an AWEA for nearly 25 years, most of that time as a Partner/Director. I have a wealth of experience in residential sales and an extensive knowledge of the rental market and I will expertly negotiate the best price for all clients. Outside of the office, I am a member of the local Golf Club.

“you are stars!! Many thanks for all your hard work towards selling our home. We couldn’t have managed it without you-or do it so quickly-ad without feeling hassled”
Mr & Mrs L

The Value of Experience

DARREN GRIFFIN

SALES MANAGER

In 1998 after a spell as an account manager for a customer service and sales performance company I found I missed the interaction directly with the client and the challenge of seeing a house sale through to completion. In 2007 I started working at Arthur Wheeler Estate Agents and within a short time I progressed to Sales Manager. I really enjoy going that extra mile for our clients and applicants by passing on my knowledge and experience to ensure a satisfactory conclusion.

The Value of Experience

“you are stars!! Many thanks for all your hard work towards selling our home. We couldn’t have managed it without you-or do it so quickly-ad without feeling hassled”
Mr & Mrs L

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Affiliations

We are members of key professional bodies abiding by the strictest codes of practice.

Affiliations

We look forward to assisting you with
your property requirements.